When you place an order on our site, your card is debited in EUR immediately and not at the time of shipment.
 
If you wish to obtain a refund, this can be done by contacting us at support@shoprima.com, you have 24 hours after ordering to do so.
 
A refund takes between 3 and 5 business days to return to your account. If you used PayPal, the refund is immediate.

For further inquiries

  • Address: 118 Av. Jean Jaurès, 75019 Paris, France
  • Phone: +33 1 84 60 07 76
  • Email: support@shoprima.com